Setup
Booking accepted proposals in ZRWare (Zerorez)
ZRWare doesn't let other software send it jobs, so Zerorez locations book accepted proposals in ZRWare by hand. The ZRWare Booking Sheet makes that quick: everything ZRWare asks for, in the same order as its Booking screen, each with a Copy button.
Turn it on
Office web page → Settings → Connections → ZRWare booking sheet (Zerorez). It then shows on every sent or accepted proposal.
Book a job
- In ZRWare: the phone icon → your location → New Appointment / Re-Service.
- In Preflight, open the proposal. The sheet is numbered in the order of ZRWare's Booking screen — the left column top to bottom, then the right column:
- 1 Search first — the contact's phone or email, to find an existing client.
- 2 Commercial Client — whether to check "This booking is for a commercial client".
- 3 Service Contact — first name, last name, phone, email.
- 4 Service Address — street, suite, city, state and postal code split out for ZRWare's boxes, plus doing business as and a description.
- 5 Presence Of — the boxes to check (carpet, tile, hardwood, upholstery, rugs, pets), from the proposal.
- 6 Billing — whether to uncheck "Use this address as the billing address", and the billing name, address and contact.
- 7 Notes to Tech — access, parking, safety, hose route, what to bring, sq ft.
- 8 Dispatch Notes — the proposal number, who accepted it and when, the on-site contact, the service plan.
- 9 Client Comment — what the customer wrote when they accepted.
- 11 Services — each line with its quantity (sq ft, steps, seats) and price each, ready for ZRWare's Qty. and Price. Type the matching ZRWare service name once next to each Preflight service; it's remembered for every proposal after that.
- 12 Appointment Date — the cleaning's date and Estimated Length in minutes, if you scheduled it in Preflight (otherwise a length from the sq ft).
- Copy Everything puts the whole sheet on the clipboard, handy for a note or an email to the office.
- When it's in ZRWare, type the ZRWare booking number (optional) and click Mark as Booked in ZRWare. The proposal shows In ZRWare, so nothing gets booked twice or forgotten.
Tax and totals
ZRWare figures its own tax. The sheet shows Preflight's tax and total so you can check they match.
QuickBooks
If ZRWare feeds your books, don't also let Preflight make invoices in QuickBooks for the same jobs — turn off "Create the invoice when a customer accepts" in Settings → QuickBooks, or leave QuickBooks unconnected for that company.
More in Setup
Start here: setup checklistCreate your company accountApp Lock and Face IDCompany profile and logoYour account: name, password, email, deleteManaging your team on the office web pageServices offeredThe office web pageRate sets: standard and contract ratesPrice one surface the same as anotherSquare-foot pricing: bands or tiersService minimumStairs pricingUpholstery pricingAdd-ons and extra chargesPayment terms and card feesSales tax by stateTravel and mileageBranches, franchises and state licensesProposal wordingLead sourcesPromo codes and employee perk codesBluetooth laser measuresW-9 and insurance certificate for commercial customersPrice sheets to print or exportConnect QuickBooks OnlineEmails when a customer answersWebhooks — send data to Zapier, Make or your CRMInvite your team and choose rolesPrice changes on site — as needed, within a limit, or lockedPermission to scan and photographRequired before sending ("stupid proofing")Screenshots, the security log, and people who leaveTraining coursesCondition charges — wool, woven, soil, petsWalls, countertops and bathroom fixturesPlan & BillingExport customers to a spreadsheetAutomatic follow-ups on proposalsOnline booking, deposits and cancellationsTeam chat — one on one, groups, photos and videosBring your customers in from QuickBooksBring customers in from a spreadsheetPayments — use your own processorWhat you do — setting up your servicesDepartmentsLate fees on overdue invoicesRefunds — card payments and QuickBooksReports and sharingSwitching companiesMonthly goals