Your account: name, password, email, delete
Everyone can change their own account, whatever their role.
In the app
Settings → tap your name (Account):
- Change Name: the name your team sees and that shows on phone quotes.
- Change Password: type your current password, then the new one twice (at least 8 characters).
- Change Email: type the new address and your current password. A confirmation link goes to the new address, and your sign-in changes when you tap it.
On the office web page
Click your name at the top right of preflightcleaningpro.com/office. The same changes are there, and Delete My Account too.
One account works everywhere: change your password in one place and use the new one in the app and on the web page.
Forgot your password? On the sign-in screen (app or web), type your email and tap Forgot password.
Delete your account
Settings → Account → Delete My Account (or the same button on the office web page). Type your password, and the account is deleted for good: you're signed out on every phone and browser, and the sign-in stops working.
Team members (not the owner): your access ends. Customers, scans, photos and time punches you added stay with the company, because they're the company's records.
The owner picks what happens to the company first:
- Hand it to an Admin. The Admin you choose becomes the owner and everything keeps going: customers, estimates, scans and the company's plan. Only Admins can take over, so if nobody is an Admin yet, make someone one in Team first.
- Close the company. Type the company name to confirm. The company's plan stops that day (no more charges), everyone on the team is signed out, and every customer, estimate, scan, photo and file is deleted. This can't be undone. Want a copy of your customers first? On the office web page, Customers → Export.
Signed up but never joined or created a company? Delete My Account is on the welcome screen too.